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United Covers Return & Exchange Policy

Hassle-Free Returns & Replacements

At United Covers, we stand behind the quality of our RV covers and are committed to ensuring customer satisfaction. If you're not completely happy with your purchase, we offer hassle-free returns and exchanges within 30 days of receiving your order.

Returns

If you wish to return a product, you can do so within 30 days of delivery. The item must be unused, in its original packaging, and in resellable condition. To initiate a return, please contact our customer service team at 1-800-528-4466 or email us at United@UnitedCovers.com with your order number and reason for return. Once approved, we will provide you with return instructions. Please note that return shipping costs are the responsibility of the customer, except in cases where the product is defective or incorrect.

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Exchanges

If you received a damaged, defective, or incorrect item, we will gladly replace it at no additional cost. Simply reach out to us within 30 days of receiving your order, and our team will arrange for a replacement to be shipped to you. We may request photos of the issue to process your exchange quickly.

Refunds

Once we receive and inspect the returned item, a refund will be issued to your original payment method within 5-7 business days. Please note that shipping fees are non-refundable, unless the return is due to an error on our part.

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How to Start a Return or Exchange

Contact us at 1-800-528-4466 or email United@UnitedCovers.com with your order details. Our team will provide you with return/exchange instructions. Ship the item back to us in its original condition. Once received and inspected, we will process your refund or exchange.